The minimum sets your price below 20 or 30 people
The FAQ on the pricing page is direct about it: Launch and Grow have a minimum of 20 users, Elevate a minimum of 30. A 12-person company on Grow pays for 20 seats, which is $1,440 a year, and that works out to $10 per actual employee a month rather than the $6 on the card. On Elevate the same 12 people pay for 30 seats, $3,240 a year, or $22.50 each a month. Those effective rates are our arithmetic, and they are the numbers to compare against vendors that sell per real seat.
Pulse surveys start on Grow, not Launch
Launch at $3 is a lean performance review plan: essential performance reviews, praise, a company directory, HRIS integrations and Google sign-in. Pulse surveys, 1:1 meetings, essential objectives, 360 and anytime feedback, and the Slack integration all start on Grow at $6. If the reason you are shopping is engagement or team health, the $3 plan is not your plan, and the honest comparison number is $6 a user a month over a 20-user floor.
Elevate is the only plan that says all features and all integrations
Elevate at $9 adds all features, all integrations, all customizations and advanced analytics on top of Grow. Small Improvements does not list which specific features sit behind all features, so if a named capability decides the purchase, ask in writing which plan includes it. Elevate is also the only plan where the volume discount starts at a size most mid-market companies reach, 200 active users.
Volume discounts exist, but only at two published thresholds
Small Improvements says its standard rates are already built for affordability and that it offers volume discounts for accounts with 200 or more active users on Elevate, or 1,000 or more on Grow. It does not publish the discount itself. Below those sizes, the card price is the price, which makes budgeting simple and leaves little room to negotiate on rate. Term, start date and seat count are where the conversation goes instead.
Implementation help is optional and priced by the hour
The pricing FAQ says most teams get running quickly, and that guidance from its team of SHRM-CP certified staff is available as custom implementation sessions starting at $200 an hour. That is unusual in this market: Betterworks charges an unpublished one-time implementation fee, and Lattice says performance management carries no implementation cost. Budget a few hours if you are moving review templates from another tool, and nothing if you are starting fresh.
What a review tool does not tell you, and where an organizational score fits
Small Improvements runs reviews, feedback, objectives and pulse surveys for individuals and teams. It does not tell you whether people are the constraint in the first place. If delivery is slipping because a process is broken or systems do not connect, a better review cycle will not find it. AssessmentCloud scores culture, process, digital maturity, skills and compliance readiness against an industry median for a flat monthly price from $49. It is a different purchase from a review tool, and running it first often decides which one you need.